Accessibility information

VERBUND AG and VERBUND Energy4Customers GmbH are committed to making their websites and online services accessible to all. Our websites and online services on verbund.com and visit.verbund.com meet the requirements of the Accessibility Act (BaFG). The following standards and guidelines are applied:

• Harmonised European Standard (EN) 301 549, version 3.2.1
• Web Content Accessibility Guidelines (WCAG), version 2.1, Levels A and AA

We achieve this through targeted measures to break down barriers and create an inclusive user experience:

• Readability: High colour contrasts between text and background ensure that all content is easy to read, even for people with visual impairments. Visual elements are displayed clearly and distinctly.
• Responsive design: Whether you access our site on a desktop PC, tablet or smartphone, the layout adapts flexibly to your screen size. This ensures a consistently comfortable and clear display.
• Keyboard accessibility: All functions and content on our website can be controlled entirely without a mouse. Interactive elements can be accessed using the tab key, with the current focus always clearly visible.
• Screen readers: Our technical structure is designed so that it can be reliably interpreted by assistive technologies.
  Alternative texts: Meaningful descriptions are provided for all images and graphics. These ‘alt texts’ convey the visual content so that no information is lost.
• Forms: Our forms are simple and clearly structured. Clear labels and help ensure that filling them out is straightforward for all users, including those with cognitive impairments.
• Scalable font sizes: You can adjust the text size to your individual needs using your browser's standard functions (e.g. by zooming) without affecting the layout of the page.

To ensure ongoing compliance with these standards in the course of continuous development, our websites and online services are subject to regular reviews by external accessibility experts as well as automated and manual testing procedures. If you experience any barriers to accessibility, you can report them by sending an email to our Accessibility team at barrierefreiheit@verbund.com.